I have been a client for over a decade and the reason I have remained as a loyal customer is the service, fairness in price and quality of each piece of jewellery. The business has been long established in Blackburn and has served its customers from young to old and with repeated clientele for at least 30 years.

 

Original pieces can be designed by an experienced jeweller on board, simple designs turn into magical creative pieces that you can be proud of and cherish for years. It is rare to find a owner operated jeweller, working their business, creating jewellery and serving their customers face to face. This is a business you can trust and you won’t be disappointed, so please make a visit to Gillian’s Jewellery at the North Blackburn Shopping Centre soon.

I have been a loyal customer of Gillian’s Jewellery for at least 13 years. I love the unique pieces of jewellery they have and I am a big fan of estate jewellery. But that’s not the only reason why I love the store! At Gillian’s Jewellery, I never feel under pressure to buy something. San and the team always make me feel very easy and comfortable.

 

Every time I come in the store, we have a laugh with whoever is in there. Everyone feels so comfortable, even new customers. It’s more like a fairyland to me. I can’t wait to visit again to see my friends there. And I trust their jewellers’ team to care for my jewellery. San always gives me very good advice for my collections. She’s passionate and knowledgeable about jewellery.

From a very loyal customer and friend

I would give them 10 stars if I could! San is so passionate and knowledgeable in jewellery! She found out a ring my husband bought me years ago from an antique store, the sapphires which were supposed to be genuine stones were synthetic. This happened when I just went to her for a normal checkup on the ring. The antique store apologised when the mistake had been pointed out to them, and compensated me.

 

Gillian’s Jewellery’s service goes above and beyond! Every time I go to see San, she gives her honest opinion and you feel as if you are treated as a VIP and a friend. You never feel rushed. It took me a while to decide what to do with the precious ring my mum left me, because San told me not to rush to make a decision till I was 100% sure what I wanted. She eventually made me a ring I could wear all the time. Now, when I see that ring on my finger, it reminds me of my loving mum because San kept part of the original design and turned it into something that suited me better. Being a customer for 20 years, I think I can say this is a local jeweller you can trust.

The girls at Gillian’s Jewellery know my taste so well, I just tell them what I’m after, and I’m never disappointed.

Daryl and I have been their customers for a long time: for as long as we’ve been living in the area. San’s experience and knowledge have given us immense confidence in the quality, timeliness and integrity of their work.

Recently, San saved my diamond by telling me the claws of the ring were too worn for me to keep wearing it. I arranged repair through San’s Jewellery service. I am grateful to San for this honest service with the safe return of my diamond ring.

You really feel cared for when you go there. They put their customers ahead of everything, and you don’t feel like you’re being sold to.